Frequently Asked Questions (FAQs)
Silky Loungewear
What/who is Silky Loungewear?
Silk pyjamas, reinvented.
Silky Loungewear is a small business run by a sole owner (me!).
Our garments are machine-washable, custom-designed & -coloured, and ethically made from the finest quality silk, in Melbourne, Australia.
For more, read our story.
Why is Silky Loungewear special?
Silky Loungewear is one of the only Australian sleepwear labels with original designs that are proudly made locally (in Melbourne, Victoria).
Despite rising costs of materials and labour, I stay true to the ethical, small-batch, high-quality production that can only be ensured by local manufacturing.
Within our collections, every design is unique and each colourway has its own meaning. Connect with us on Instagram to learn more.
Is Silky Loungewear really machine washable?
Yes! To machine-wash, use your specialised garment bag (included with all orders) and set your laundry machine to cold delicate cycle. Use a mild detergent & avoid bleach.
How do I care for silk?
Learn how to keep your loungewear looking beautiful by viewing our Care Guide.
Orders Information
What is the status of my order?
Use the link in your “Order Shipped” email to track the progress of your delivery.
Do you offer gift packaging?
All orders are decadently wrapped in signature gift packaging. To be more eco-friendly, you may choose to opt out of this.
To opt out, or add a custom greeting card to your order, leave me a note at checkout.
What is your shipping policy?
See our Delivery Policy.
It is our pleasure to offer you complimentary shipping on all domestic orders. Upgrade to complimentary express shipping when you spend over $300.
What is your returns policy?
See Returns Policy.
We offer complimentary exchanges, and refunds*.